The location of this hotel is excellent, just a short walk from the train station. It's very convenient for exploring the city and visiting nearby attractions. The staff members were helpful and friendly, making sure that my requests were taken care of. The room was clean and comfortable, with a cozy bed and all the necessary amenities. The buffet breakfast provided a wide selection of delicious food to start the day off right.

Everything is what I need and want.

Location is GOOD and not too far from a train station. We really enjoyed the food and facilities and fantastic prices.

My recent stay at Urban Hotel in Kusatsu was enjoyable. The location was perfect, just a 5-minute walk from the JR station, making it convenient to explore Kyoto. The staff were really helpful and kind, and the room was clean with a comfy bed. The icing on the cake was the delicious free breakfast they offered. I would definitely recommend this hotel for a pleasant stay.

Perfect location near Kyoto, 5 min walk from Jr Kusatsu Station, helpful staff, clean room, comfy bed, excellent wifi reception.

Nothing, it is perfect.

Convenient location near train station, restaurants, and shops. Clean room with ample supplies and amenities. Great breakfast buffet with a variety of delicious options. Friendly and accommodating staff. Comfortable beds for a good night's sleep.

This hotel has an ideal location, as it is conveniently close to the train station. It is right in the center of the town, making it easy to explore. Additionally, the hotel offers free breakfast, providing a delicious start to the day.

On the downside, there were occasional ventilation issues in some rooms, resulting in a faint smell of smoke.

This hotel has an excellent location, just a short walk away from the JR station, making it easy to explore the surrounding areas. You can easily access many convenience stores, shops, and restaurants. the staff is friendly, helpful, and attentive. the rooms are spacious and well-furnished, with everything provided for a comfortable stay. the complimentary breakfast buffet is delicious, with large variety of options to choose from.

Some staff members may have some language barriers that might make communication difficult at times.

The hotel's location was really convenient for me as it was close to the train station and a few convenience stores. the free breakfast was a great start to my day with ample choices of food. the room was clean and the bed was quite comfortable.

the room had some kind of ventilation problem which caused a bad odor in the room.

Perfect location, helpful staff, clean room, comfy bed, free breakfast.

Was all great.

During my Christmas stay, I enjoyed the free breakfast and convenient location, being only a short walk from the train station. the room was clean and comfortable, making for a pleasant stay.

Despite this, the staff were friendly and accommodating, making up for some of the downfalls.

The complementary breakfast and free WiFi were great bonuses! The hotel's location was amazing, just a few minutes walk from the train station which made getting around easy. The staff was helpful, providing us with clear directions on how to get to popular tourist spots.

The only downside was that there was minor ventilation problem in our room which meant that it smelt like someone had smoked in it sometimes, but it wasn't a deal-breaker. Additionally, the noise from the passing trains made it difficult to keep the window open at night.

I had a great stay in this hotel. The location was amazing, being very close to the train station and in the center of the city. The staff was friendly and helpful. The breakfast was free and had a variety of options. The hotel was also very clean and had all the necessary facilities.

Can't fault the property in any way.